Refund and Returns Policy

Thank you for choosing our virtual goods. Please carefully review the following refund and return policy before making your purchase:

  1. Refund Request Process

    • Once your order is placed and payment is completed, the purchase is considered final, and refunds cannot be processed automatically.
    • If you wish to request a refund, please contact our customer support. You can reach us via:
      • Email: support@reednew.com
      • Phone: +1 7819875699
      • Address: 6329 Harding Hwy, Mays Landing, NJ, 08330
  2. Refund Review

    • All refund requests will be reviewed on a case-by-case basis. We reserve the right to approve or deny refunds based on the circumstances.
    • Please note that refund requests are only valid within 30 days of purchase.
  3. Dispute Resolution

    • We do not accept refund requests made through dispute channels. All refund requests must be processed through our customer support.
    • If a refund is requested through a dispute process, it may result in your account being suspended or restricted, and could affect your purchase history.
  4. Virtual Goods Specificity

    • Due to the nature of virtual goods, once the product is delivered (such as via email, download link, or other forms of transfer), we are unable to offer returns. Please ensure that you confirm your purchase needs before placing an order.

Thank you for your understanding and support! If you have any questions, feel free to contact us at any time.

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